Skip to content

  Tel: +48 797 514 185

  • ServicesExpand
    • eBayExpand
      • eBay Ad Management: PPC and PPS(CPS)
      • eBay Account Unblocking
      • eBay Sales: Training that Will Boost your Company’s Revenue
    • AmazonExpand
      • Unblocking an Amazon Account
      • PPC Ad Management on Amazon
      • Amazon Brand Registry Implementation
    • KauflandExpand
      • Kaufland Account Management
      • PPC Ads on Kaufland
      • Kaufland Implementation
    • Amazon Sales Consultations with an Expert
  • TrainingExpand
    • In-person eBay Sales Training
    • Master Amazon and eBay in 2 Days
    • Amazon and eBay Sales Training in Krakow
  • Knowledge BaseExpand
    • eBay
    • Kaufland
    • Amazon
  • About Us
  • Contact
  • EnglishExpand
    • Polish

Unblocking an Amazon Account

Has your Amazon account been blocked?

Don’t delay

We will help you restore your account’s functionality as quickly as possible, so you can get back to selling and earning on Amazon.

The service cost starts from 2000 PLN net and is that amount in most cases. The cost may increase depending on the complexity of the unblocking process. You can receive a specific quote and confirmation that we will undertake the action after contacting us.

Amazon – Account Unblocking

Amazon account suspension is a nightmare for sellers. Sometimes, a moment of inattention, lack of reaction to negative comments, too late a response to an A-to-Z claim, or delayed shipments are enough for Amazon to block a seller’s account. An Amazon account block prevents selling and, in most cases, withdrawing funds from sales. Depending on the reason an Amazon account was blocked, the block can be local to a specific Amazon marketplace, e.g., only on amazon.de, but it can also be global, across all Amazon marketplaces – in case of a serious violation of rules.

We can help you in such situations

The offer includes writing an action plan, i.e., a Plan of Action or, in German, a Maßnahmenplan, and discussing the issue after unblocking, which aims to minimize the risk of the account being blocked again.

To verify the situation, we connect via remote desktop software. We maintain full confidentiality of correspondence. You can learn more details by contacting us.

An Amazon account is usually unblocked within 2-10 days. However, in exceptional situations, such as suspected counterfeit trading, the time can extend up to 2-8 weeks.

It should be remembered that in many cases, unblocking an Amazon account is only the first step towards continued and successful sales on Amazon. It may be very important to introduce changes in customer service, in the method of shipping goods and handling returns, in inventory management policy, and in preparing offers on Amazon.

Why choose our offer? We have experience in what we do. We are thoroughly familiar with Amazon’s requirements for action plans. We also know Amazon’s policies and their requirements regarding customer service.

Every day your account is blocked is a day you’re not selling. It’s not worth wasting time writing ineffective plans, experimenting, or taking actions that could have the opposite effect of restoring your Amazon privileges.

Remember that as a seller, you are fully responsible for your Amazon account, and the basis for having an active account is to conduct sales at the highest level, in accordance with Amazon’s policies.

Frequently Asked Questions about Amazon Account Unblocking

To unblock an Amazon account, you must first determine the reason for the block, remove that reason if possible, and then prepare a detailed, effective action plan, or a so-called appeal letter, depending on what caused the account block and what Amazon expects to restore your account. Sometimes, it will also be necessary to contact the Amazon platform through means other than the Seller Central panel.

To recover an Amazon account, you should carefully review Amazon’s messages regarding account suspension, especially those on the Account Notifications page (Performance notification): https://sellercentral.amazon.de/performance/notifications. There should also be guidelines on what to do to recover your account. These guidelines may also be visible on the Account Health page: https://sellercentral.amazon.pl/performance/dashboard. Remember to visit these pages for the marketplace that was blocked.
If you want to regain access to your account because you cannot log in, use the Password Reset option; more information can be found here: https://www.amazon.pl/gp/help/customer/display.html?nodeId=GH3NM2YWEFEL2CQ4

The most common reasons for blocking are trademark, patent, industrial design, or other types of intellectual property (IP) infringement, manipulating rankings, reviews, and linked accounts, especially when one of them is blocked, the other usually gets blocked sooner or later as well. For the most well-known brands, even a mere suspicion of intellectual property infringement can lead to an account block, which is usually very difficult to remove. Blocks due to high ODR rates or poor FBM shipping statistics are relatively much fewer than they were a few years ago.

The cost of the service is quoted individually. In most cases, it is approximately 2000-3000 PLN net. However, there are situations where the cost will be higher because the action will require much more work from us.

Yes. Before any action is taken, a payment of 25-30% of the total service cost is required for the preparations necessary to unblock the account. If the account is unblocked, then the remaining 70-75% of the costs are to be paid on a success fee basis.
Why is a fee charged regardless of whether the account is unblocked? Analyzing the cause of an account block, and preparing an action plan, an appeal letter, or taking other steps towards unblocking the account, usually involves many hours of work. However, this ensures that the service provided will be performed at the highest level.

The unblocking process takes from a few days to even several months. The best time achieved so far is less than 1 hour. The longest it took was over 3 months. Usually, unblocking an account on Amazon.es takes the most time, regardless of the reason for the block.

Unfortunately, no. In cases of clear violation of Amazon’s rules, such as overt counterfeit trading despite Amazon’s warnings, or having multiple accounts without Amazon’s consent, especially if sales were conducted on them, unblocking the account is very difficult, and sometimes even impossible.

No. If the case involves having multiple accounts on which sales were conducted or complex suspicions of selling counterfeit products, we may sometimes decline to take action. Not because we don’t want to help you, but because with very low chances of success, many hours of our work would be wasted, and you would lose money.
However, even if you had two Amazon accounts or sold goods that might violate Amazon’s policies and the rights of other companies, contact us, and we will assess whether we can help you.

No. We cannot guarantee that your account will be unblocked regardless of the reason for the block. In reality, no one can guarantee that an account will be unblocked.

When an Amazon seller account is blocked, you usually have 3 attempts to unblock it. Sometimes, even a professional appeal requires revision. Therefore, do not waste any of these chances on writing ineffective appeals, because after they are used, the probability of success decreases, and the unblocking process becomes more difficult.

To set up an Amazon account, visit sellercentral.amazon.pl, click “Register now”, provide your email address and phone number, then carefully fill out the registration form, providing your personal data, company data, and payment card details. Next, upload the documents specified by Amazon for verification and schedule a verification call with an Amazon employee. You can conduct the call in Polish.

Let’s start working together today!

Contact us

biuro@alecommerce.pl
tel: +48797514185

Jesteśmy doświadczonymi praktykami i chętnie pomożemy Ci rozwinąć Twój ecommerce poza granicami Polski.

Alchemia Ecommerce Michał Migdał

ul. Zygmunta Augusta 5/2, 31-504 Kraków
NIP: 8681803281
REGON: 368421021

  • About Us – Alchemia Ecommerce – a Team of E-commerce Practitioners
  • Alchemia Ecommerce: Amazon, eBay Training and Account Management
  • Contact
  • Knowledge Base
  • Privacy Policy

© 2026 Alchemia Ecommerce

Zarządzaj zgodą
Aby zapewnić jak najlepsze wrażenia, korzystamy z technologii, takich jak pliki cookie, do przechowywania i/lub uzyskiwania dostępu do informacji o urządzeniu. Zgoda na te technologie pozwoli nam przetwarzać dane, takie jak zachowanie podczas przeglądania lub unikalne identyfikatory na tej stronie. Brak wyrażenia zgody lub wycofanie zgody może niekorzystnie wpłynąć na niektóre cechy i funkcje.
Funkcjonalne Always active
Przechowywanie lub dostęp do danych technicznych jest ściśle konieczny do uzasadnionego celu umożliwienia korzystania z konkretnej usługi wyraźnie żądanej przez subskrybenta lub użytkownika, lub wyłącznie w celu przeprowadzenia transmisji komunikatu przez sieć łączności elektronicznej.
Preferencje
Przechowywanie lub dostęp techniczny jest niezbędny do uzasadnionego celu przechowywania preferencji, o które nie prosi subskrybent lub użytkownik.
Statystyka
Przechowywanie techniczne lub dostęp, który jest używany wyłącznie do celów statystycznych. Przechowywanie techniczne lub dostęp, który jest używany wyłącznie do anonimowych celów statystycznych. Bez wezwania do sądu, dobrowolnego podporządkowania się dostawcy usług internetowych lub dodatkowych zapisów od strony trzeciej, informacje przechowywane lub pobierane wyłącznie w tym celu zwykle nie mogą być wykorzystywane do identyfikacji użytkownika.
Marketing
Przechowywanie lub dostęp techniczny jest wymagany do tworzenia profili użytkowników w celu wysyłania reklam lub śledzenia użytkownika na stronie internetowej lub na kilku stronach internetowych w podobnych celach marketingowych.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Zobacz preferencje
{title} {title} {title}
  • Services
    • eBay
      • eBay Ad Management: PPC and PPS(CPS)
      • eBay Account Unblocking
      • eBay Sales: Training that Will Boost your Company’s Revenue
    • Amazon
      • Unblocking an Amazon Account
      • PPC Ad Management on Amazon
      • Amazon Brand Registry Implementation
    • Kaufland
      • Kaufland Account Management
      • PPC Ads on Kaufland
      • Kaufland Implementation
    • Amazon Sales Consultations with an Expert
  • Training
    • In-person eBay Sales Training
    • Master Amazon and eBay in 2 Days
    • Amazon and eBay Sales Training in Krakow
  • Knowledge Base
    • eBay
    • Kaufland
    • Amazon
  • About Us
  • Contact
  • English
    • Polish