Online eBay Selling Training

The training will allow you to gain the essential knowledge and skills to start and run sales on eBay, and if you’re already selling, it will help you expand your sales.

You’ll learn both the basics of eBay selling and advanced business techniques on this platform in an accessible way. Our training is tailored to individual client needs, industry, and the product range they sell or intend to sell.

Training takes place at an agreed time via remote work software (proven, free software). If you value comfort and convenience, online training is the perfect solution for you.

Book training by phone or email

*Payment for training can be made by bank transfer after setting the date and receiving a proforma invoice from us.

If instead of training at your company’s location or training at our office in Krakow you prefer working online, I have an offer for you and your company for remote training that covers the same material scope as on-site training.

You’ll learn how to start selling on Amazon and eBay. You’ll discover the most important rules for selling on Amazon and eBay from Poland.

Online eBay selling training lasts 6 hours. The training cost is 3,600 PLN net.

In the training you’ll learn:

how to configure your account so it’s fully ready for operation and its performance is fully optimized
verification of correctly entered data
eBay requirements for sellers: EPR, tax numbers, return addresses, etc.

how to Properly List Products on eBay:

how to build a proper eBay listing: how to prepare a correct product description, how to prepare an auction title for eBay
how to take care of listing elements that affect sales on eBay
how to prepare a listing that will make your products rank high in eBay results, and customers will gladly visit your auctions and make purchases
how to use eBay listing building tools: you’ll learn about tools that help prepare offers and learn how to use them
using eBay auction templates and eBay store templates, features of a good eBay auction template, what to pay attention to
how to sell simultaneously on multiple eBay versions: ebay.de, ebay.co.uk, ebay.fr, ebay.com and others
eBaymag: advantages and disadvantages, when to use it

Customer service and the course of customer relations is particularly important in international sales via eBay. Certain standards may seem difficult to implement at first. The rule that the customer is always right applies very often here. Of course, this doesn’t mean that the seller is always in a losing position and has no rights. You’ll learn about your obligations and rights, and how to deal with account defects, which translates to sales levels.

We’ll present the best methods for resolving disputes with customers, how to communicate with customers, and what rules to absolutely follow.

Topics that will be covered:

negative comments on eBay: how to avoid them and how to remove those already received
return handling: how to efficiently process product returns
complaint handling, i.e., seller and buyer rights and obligations
item not as described: what to do when a customer claims they received something different from what they ordered
missing items and lost shipments, i.e., how to explain to a customer that they won’t receive their ordered item

you’ll learn how to organize shipping to European Union countries
you’ll learn how to ship products to the rest of the world
you’ll learn how to handle product returns from international customers, both from the European Union and the rest of the world.

how to connect your bank account for eBay payouts
how to properly pay commission fees for sales and avoid account blocking

which registers your company must be listed in to legally sell in European markets
what information and registers eBay requires
how to take care of legal aspects of eBay selling

When conducting training, we rely only on proven methods and rules that are fully compliant with the law and eBay’s requirements and policies.

If you still have questions after training, or they arise once you’ve sold your first product, remember that you can count on our help. After training, you receive 1 hour of free online support.

Questions and answers

No. Online training is conducted in such a way that each participant gets the most out of it, and its quality doesn’t differ from on-site training.

However, remember to prepare properly.

First and foremost, make sure to find a quiet place where you can remain focused throughout the entire training.

After setting the date, you’ll receive information and instructions from me about what software to prepare for the training day.

During online training, I use free but very good remote desktop software, and voice connection via phone or voice communicator.

Of course. You only need a reliable internet connection.

Do you prefer training conducted in on-site format?

On-site eBay training